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Get error when exiting IE 10 or 11 after install of PolicyPak CSE Setup x64.msi build 605

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Get error when exiting IE 10 or 11 after install of PolicyPak CSE Setup x64.msi build 605  Empty Get error when exiting IE 10 or 11 after install of PolicyPak CSE Setup x64.msi build 605

Post  Deployguy Thu Jan 23, 2014 3:30 pm

After installing PolicyPak CSE Setup x64.msi on a Windows 7 x64 machine an error when exiting Internet Explorer was encountered.
The error message was repeated 3 times on every closing of IE
Problem signature:
Problem Event Name: APPCRASH
Application Name: rundll32.exe_inetcpl.cpl
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc9e0
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7601.17744
Fault Module Timestamp: 4eeb033f
Exception Code: 40000015
Exception Offset: 000000000002a84e 
Locale ID: 1033
Additional Information 1: e776
Additional Information 2: e77666ccd6354e43a77115714a0858a2
Additional Information 3: 258d
Additional Information 4: 258dfd6eb994c4bb68cf59d0b5c13d12

Removing the CSE fixed the problem this was version 3.9.605
Only one machine has shown this and I don't think you need to worry about it, just making a report. The IE browser otherwise functioned normally, just the errors on browser exit. study 

Deployguy

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Join date : 2014-01-23

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Get error when exiting IE 10 or 11 after install of PolicyPak CSE Setup x64.msi build 605  Empty We have another report of this issue.

Post  jeremym Thu Jan 23, 2014 3:42 pm

Thanks for the heads up.

Can you please run pplogs.exe and send the ZIP to support@policypak.com ?

Thanks.

We're investigating it now; and have no ETA of a fix.
jeremym
jeremym

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Join date : 2013-01-29
Location : Philadelphia

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Get error when exiting IE 10 or 11 after install of PolicyPak CSE Setup x64.msi build 605  Empty The Fix is in - Build 607.

Post  jeremym Thu Jan 23, 2014 7:36 pm

Build 607 is in the portal with the IE crash fix. Just update the CSE.. and no reboot required.
jeremym
jeremym

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Get error when exiting IE 10 or 11 after install of PolicyPak CSE Setup x64.msi build 605  Empty Re: Get error when exiting IE 10 or 11 after install of PolicyPak CSE Setup x64.msi build 605

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